77dbc's Privacy Policy

77dbc is a safe and reliable online gaming platform. This Privacy Policy ("Policy") describes how 77dbc collects, stores, processes, and protects your personal information when you use our website, applications, and related services.

This Policy applies to all registered members, visitors, and anyone who uses our services. By using our services, you are considered to have agreed to the terms of this Policy. If you have any questions about this Policy, please contact our support team.

1 Information You Provide Directly

When you create an account or use services at 77dbc, the following information may be collected:

• Full name, date of birth, and national ID or passport number
• Active email address and mobile number
• Residential address and postal code
• Bank account details, bKash / Nagad / Rocket / Upay number — for financial transactions
• Photos or scans of identity documents required for account verification

2 Automatically Collected Information

The following technical information may be collected automatically while you use our platform:

• IP address, device type, and operating system
• Browser type, language settings, and time zone
• Page visit logs, click and navigation patterns
• Session duration and login/logout activity
• Data collected through cookies and similar tracking technologies

3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, particularly for the purposes of identity verification and fraud prevention. This information is always processed in accordance with our Policy and is used only where necessary.

4 Primary Purposes

77dbc uses your information for the following legitimate purposes:

• Account registration, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Personalizing the gaming experience and displaying relevant offers
• Ensuring platform security and preventing fraud
• Providing customer service — support via live chat and email
• Meeting legal and regulatory obligations
• Responsible gaming monitoring and taking protective measures

5 Marketing Communications

If you have consented to marketing communications, 77dbc may send you bonus offers, promotional updates, and service-related notifications. You can withdraw this consent at any time through your account settings or by contacting our support team.

6 Disclosure of Information to Third Parties

77dbc does not sell your personal information. Some information may be shared with trusted third parties in the following limited circumstances:

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, and bank transfer services — solely to complete transactions
• Identity Verification Services: For the purpose of account verification and fraud prevention
• Technology Service Providers: For managing hosting, data storage, and security infrastructure
• Legal Requirements: To comply with a valid court order or legal obligation

Outside the circumstances listed above, your information will not be transferred to third parties for commercial purposes under any circumstances.

7 International Data Transfers

By the nature of our services, some data may be stored on servers located outside Bangladesh. In such cases, it is ensured that adequate protective measures are in place for the data transfer and that the receiving party maintains an equally high standard of data protection as this Policy.

8 Use of Cookies

The 77dbc platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

We use the following types of cookies:

• Essential Cookies: Essential for the platform's core functions, login sessions, and security
• Functional Cookies: To remember your preferences, language settings, and personalization data
• Analytics Cookies: To collect statistics for monitoring and improving site performance

You can disable cookies from your browser settings, but this may limit some functionality of the platform.

9 Technical Security

77dbc uses industry-standard security technology to keep your information safe. Key features of our security framework:

• SSL/TLS encryption — 256-bit encryption is active for all data transmission
• Database-level encryption — stored sensitive information remains in an encrypted state
• Two-factor authentication (2FA) — an extra layer of security for account access
• Firewall and intrusion detection system — active monitoring 24/7
• Regular security audits and vulnerability assessments

10 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or protective reasons. Once that period has passed, the information is securely deleted or anonymized.

11 Steps in the Event of a Security Breach

If a data breach occurs, 77dbc will take immediate action. Affected users will be notified as quickly as possible and every effort will be made to limit the damage. The nature of the breach, its potential impact, and the remedial steps taken will be communicated transparently.

12 Your Rights Regarding Your Data

Every member of 77dbc enjoys the following rights:

• Right of Access: The right to request information about what data we hold about you
• Right of Rectification: The right to request correction of incomplete or inaccurate information
• Right of Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that data processing be limited in certain cases
• Right to Data Portability: The right to receive your information in a structured, readable format
• Right to Object: The right to object to the processing of your data for specific purposes

To exercise these rights, contact our support team. We will respond to your request within the applicable legal timeframe.

13 Withdrawal of Consent

You may withdraw your consent to data processing at any time. Please note, however, that withdrawing consent may mean that some services can no longer be provided. Withdrawal of consent does not affect the lawfulness of prior processing, and data may continue to be retained where required by legal obligation.

14 Age Restriction

77dbc's services are for persons aged 21 or older only. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process. If it becomes known that a minor has opened an account, that account and all associated information will be deleted immediately.

15 Policy Update Process

77dbc reserves the right to amend or update this Privacy Policy from time to time. When changes are made, we will:

• Display a clear notice on the platform
• Notify registered members by email
• State the "date of last revision" at the beginning of the Policy

For significant changes, sufficient notice will be given before they take effect so that you can make an informed decision. Continued use of the services after the changes will be considered consent to the revised Policy.

16 Relationship with Other Policies

This Privacy Policy complements our Terms & Conditions and Responsible Gaming policy. We recommend reading all of these documents before using the services. In the event of any conflict, this Privacy Policy will take precedence on matters relating to data protection.